How do I make a payment?

A valid credit card is required to hold your reservation. Full payment is due on the day of your trip, accepted via checks, money orders, and major credit cards.

Is a deposit required?

Private guided trips do not require a deposit. However, camps, courses, and groups over 10 require a 50% payment to hold a reservation.

Can I tip my guide?

Many clients ask us if it's appropriate to tip their guide. Tipping is customary, reflecting your satisfaction with the service provided.

What are your cancellation and refund policies?

Cancellation prior to 3 days before your trip allows for rescheduling or cancellation without penalty. Cancellations within 3 days will incur a 50% charge. Special circumstances may be considered for a full or partial refund.

What is your weather policy?

Cancellation or rescheduling due to inclement weather is without penalty. Once the trip begins, activities cut short due to weather are non-refundable. Consult with your guide on weather conditions on the day of your trip.

What should I consider regarding medical conditions?

Consult with us and your physician if you have recent injuries, medical conditions, or allergies that may affect your trip.

What personal responsibilities do I have?

Participants assume responsibility for their safety during the climb. We do not assume liability for injuries or medical costs. Travel insurance is recommended.

Do I need to sign a waiver?

All participants must complete and sign necessary forms before the trip begins to acknowledge risks and release liability.